Privacy Policy

1. Introduction

Welcome to Neon Flare Quiston Architecture ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, as well as information that is automatically collected when you use our services.

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Professional Information: Company name, job title, business address
• Project Information: Details about your architectural needs, project requirements, budget information
• Communication Records: Correspondence, inquiries, feedback, and consultation notes
• Financial Information: Billing information, payment details (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Information: Pages visited, time spent on pages, links clicked, referring website
• Location Information: General geographic location based on IP address
• Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our architectural services
• Communication: To respond to inquiries, provide customer support, and send project updates
• Project Management: To plan, design, and execute architectural projects
• Marketing: To send newsletters, promotional materials, and information about our services (with your consent)
• Business Operations: To process payments, maintain records, and conduct business analysis
• Legal Compliance: To comply with legal obligations and protect our rights
• Website Improvement: To analyze website usage and improve user experience
• Security: To detect, prevent, and address technical issues and fraudulent activity

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Engineers and consultants working on your project
• IT service providers and hosting companies
• Payment processors and financial institutions
• Marketing and communication platforms
• Professional advisors (lawyers, accountants, auditors)

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on data protection and confidentiality
• Secure backup and disaster recovery procedures
• Regular software updates and security patches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to your personal information
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information
• Restriction: The right to request restriction of processing of your personal information
• Portability: The right to receive your personal information in a structured, commonly used format
• Objection: The right to object to processing of your personal information
• Withdraw Consent: The right to withdraw consent at any time where processing is based on consent
• Opt-Out: The right to opt-out of marketing communications

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

7.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytical Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable enhanced functionality and personalization
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

7.2 Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For significant changes, we will provide a more prominent notice, which may include email notification or a notice on our website homepage.

11. Contact Us

If you have any questions about this Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact us: